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As an FBI counterintelligence agent, I relied heavily upon emotional intelligence to be successful in identifying foreign spies and recruiting them to work for the U.S. government.

Emotional intelligence is your ability to 1) identify and manage your own emotions; 2) pick up on the emotions of others and manage them; and 3) in so doing, build trust and grow influence.

 

It is not necessarily a skill that people associate with FBI agents. Loud, boisterous, and pushy behavior may get attention, but it certainly does not get respect.

 

Meanwhile, a softer skill like emotional intelligence often goes unnoticed because it is not related to book smarts or a formula that includes aggressive behavior relying upon intimidation to be effective.

Via The Learning Factor

In spite of a significant imbalance between male and female leaders in business, new research from the University at Buffalo's School of Management suggests that in collaborative work environments where women are outnumbered, they often emerge as the natural group leader.

 

The findings fly in the face of the reality of the U.S. workforce, where many fail to recognize the extent of the female leadership gap. Women represent just 3% of new CEOs in the U.S., 5.1% of Fortune 1000 CEOs, and 4% of Standard and Poor’s 500 CEOs. A recent survey by the Rockefeller Foundation also found that nine in 10 respondents thought there were more female business leaders than there really are, and further research by the W. P. Carey School of Business at Arizona State University found that those women are more likely to be targeted by shareholder activism.

 

"We tend to see the man as more leader-like than the woman," says lead author Jim Lemoine, in a video interview by UB School of Management. "What we were interested in in this research were exceptions to the rule."

Via The Learning Factor