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A few weeks ago I was sitting at a restaurant watching waiters step around some food that was spilled on the floor. This went on for almost 10 minutes before the restaurant manager came out with a mop and bucket to clean up the spill. I am fairly certain that cleaning the floors is not part of the restaurant manager’s job description.
The incident reminded me of how much I loved having dinner with my family when we had teenagers. As soon as they would finish their meals, they would excuse themselves and exit quickly from the dining room only to hear their mother say, “Pick up your dishes!”
Via The Learning Factor
Empowerment impacts the engagement of the team, but it also impacts productivity. Zenger Folkman's study found that only 4% of employees are willing to give extra effort when empowerment is low but 67% as willing when empowerment is high. Learn six ways to increase empowerment in your team.
Empowerment impacts the engagement of the team, but it also impacts productivity. A study from Zenger Folkman found that only 4% of employees are willing to give extra effort when empowerment is low but 67% as willing when empowerment is high.