It’s not enough to say your organization is simple or complicated—you must also understand what kind of complexity you’re dealing with.
Via Philippe Vallat, David Hain
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Quote: "Rather than settling for simplistic representations of reality, leaders must continually work to provide clarity on the complexity, particularly along three lines: purpose, values, and performance."
... and COMITANS may help you in understanding the kind of complexity you are dealing with.
Sense-making - a critical leadership skill - via David Hain.