#HR #RRHH Making love and making personal #branding #leadership
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#HR #RRHH Making love and making personal #branding #leadership

#HR #RRHH Making love and making personal #branding #leadership

Leadership, HR, Human Resources, Recursos Humanos, aptitudes and personal branding.May be you can find in there some spanish links.
Curated by Ricard Lloria
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Why Human Experiences Are More Important Than Technology

Why Human Experiences Are More Important Than Technology | #HR #RRHH Making love and making personal #branding #leadership | Scoop.it
From curatti.com - February 1, 2017 4:03 AM
Human experiences are still craved by us and important to us. Perhaps those who wish to automate more need to slow down for a while?

Via janlgordon
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janlgordon's curator insight, January 30, 2017 7:06 PM

I selected this article from Curatti written by Bryan Kramer because it provides insights on how human experiences still rule over automation.

 

Understanding the human experience in the age of technology

 

Are You Relying Too Much on Automation?

 

We are experiencing new technological advances like never before. I agree that in order to reach your customers in the digital age you need to connect with them on a human level.

 

Kramer explains how to make meaningful connections and understand the balance of technology.

 

Here's what caught my attention:

 

  • We are able to keep in touch with our community even more today online, but we can easily miss personal contact through this. In person meetings are still the best way to reach people.

 

  • We are always on the hunt for more context and meaning. This is necessary to fully understand someone -- these subtleties are not possible with communication online.

 

  • With the rise of chatbots we can lose the art of persuasion. Humans still crave understanding, and knowing that your business is actively listening to them.

 

Selected by Jan Gordon for Curatti covering Curation, Social Business and Beyond

 

Image: Courtesy of TechCrunch.

 

Read full article here: http://ow.ly/S19n308vJjc

 

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Stephen Dale's curator insight, February 1, 2017 5:11 AM
Technology can both help us and isolate us. Our interactions with others and the art of listening, talking and understanding are what make us human. We have to use our experience to decide how far we want technology to help us.
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Rescooped by Ricard Lloria from Business Brainpower with the Human Touch
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4 Easy Ways to Improve Customer Communication

4 Easy Ways to Improve Customer Communication | #HR #RRHH Making love and making personal #branding #leadership | Scoop.it
From www.inc.com - July 6, 2016 2:27 AM

Imagine trying to communicate with customers that speak 11 different languages and come from dozens of different cultures. How would you help them understand how to manage their debt when they never had credit before? On a recent episode of mypodcast, YPO's 10 Minute Tips From the Top, I interviewed Ian Wason, CEO ofIntelligent Debt Management (IDM), on how he solved these exact problems.

 

Wason, a member of Young Presidents' Organization (YPO), related how his company is able to help clients in South Africa overcome their debt issues with a 90 percent success rate, which is substantially higher than his competitors. The key for him is strong and creative communication. Here are his tips for communicating effectively with your customers.

 

1. Identify their pain.

 

Successful communication with a customer starts with understanding. By identifying their needs, you are more likely to develop an appropriate solution. Moreover, by showing them empathetically that you understand their pain, they will also see that you care and will be more willing to work with you.


Via The Learning Factor
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The Learning Factor's curator insight, July 5, 2016 7:13 PM

The communicator has to take responsibility for effective communication. Here are a few tips that should help.
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