I was asked by the Chang School of Continuing Studies at Ryerson University to do a master class on this topic at their ChangSchoolTalks on February 17, based on Appendix 1 in my open, online textbook, Teaching in a Digital Age. I was a little surprised by the request. I had moved what had originally been the second chapter of the book to an appendix, as I thought it was rather obvious and most instructors would already be aware of the key factors in an effective learning environment, so I was somewhat nervous about doing a master class for faculty and instructors on this topic